YG Entertainment (hereinafter referred to as "YG") adheres to personal information protection laws and regulations to safeguard the rights and interests of users and has established the following personal information handling policy to smoothly address user grievances related to personal information. YG will announce any revisions to this policy
through its website (www.ygfamliy.com).
The contents of this personal information handling policy are as follows:
YG processes personal information for the following purposes, based on user consent. Personal information processed will not be used for any purpose other than the following, and in case the purpose of use changes, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be taken.
YG FAMILY CUSTOMER CENTE |
a. 1:1 InquiriesPersonal information is collected for responding to inquiries regarding YG FAMILY website errors, album and new business-related inquiries, copyright infringement reports, audition-related inquiries, recruitment inquiries, and other artist-related inquiries. b. Customer SupportPersonal information is collected for responding to inquiries and providing feedback. |
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YG AUDITION |
a. Joining Website Membership and ManagementPersonal information is collected to confirm membership registration, identify and authenticate individuals for member services, maintain and manage membership qualifications, prevent unauthorized use of services, verify the consent of legal representatives for processing personal information of children under 14 years old, send out various notifications and announcements, handle grievance handling, and preserving preserve records for dispute resolution. b. Audition Procedure ImplementationPersonal information is collected for the purpose of implementing audition-related procedures such as application submission and notifying notification of audition results. |
YG processes the following categories of personal information:
YGFAMILY CUSTOMER CENTER |
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YG AUDITION |
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YGFAMILY CUSTOMER CENTER |
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YG AUDITION |
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YG AUDITION |
|
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Consignee | Consignment Content | Collected Information | Retention and Usage Period |
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Weverse Company | Provide Weverse Membership Service (Fan club service) |
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Delivery address, recipient's name, recipient's phone number |
Users can exercise the following rights as personal information subjects:
* [Annex 8 of the Enforcement Rules of the Personal Information Protection Act] Personal Information (Access, Correction, Deletion, Suspension of Processing) Request Form
* [Annex 10 of the Enforcement Rules of the Personal Information Protection Act] Personal Information (Correction, Deletion, Suspension of Processing) Request Form
* [Annex 11 of the Enforcement Rules of the Personal Information Protection Act] Power of Attorney
YG shall, in principle, destroy the personal information without delay once the purpose of processing has been achieved. The procedures, deadlines, and methods for destruction are as follows:
[Destruction Procedure]
The information entered by the user is transferred to a separate database (in the case of paper, separate documents) after the purpose is achieved and is destroyed immediately or stored for a certain period according to internal policies and other relevant laws. At this time, the transferred personal information shall not be used for any
other purpose unless required by law.
[Destruction Deadline]
A user's personal information shall be destroyed within five days from the end of the retention period if the retention period has expired, or within five days from the date when it is deemed unnecessary to process the personal information due to the achievement of the processing purpose, termination of the service, or cessation of the
business.
[Destruction Method]
Electronic information is destroyed using technical methods that make it impossible to reproduce the records. Printed personal information is destroyed by shredding or incineration.
In accordance with Article 29 of the Personal Information Protection Act, YG takes the following technical, administrative, and physical measures to ensure the security of personal information:
YG values the protection of users' personal information. In accordance with applicable laws such as GDPR, users may request the administrator to transfer their personal information and may request to refuse the processing of their information. Users also have the right to file a complaint with the personal information protection authorities. For related inquiries, please contact the administrator via email, and appropriate action will be taken. Personal information will not be used or provided until the correction is completed if you request a correction for errors in personal information.
Name : Kim Tae-gyun
Position : Leader
Contact : +82-2-3142-1104
Fax : +82-2-3142-0288
Department : IT Infrastructure Team
Responsible : Personal Information Protection Officer
Contact : 02-3142-1104
Email : privacy@ygmail.net
Data subjects may inquire about remedies and consultations for personal information infringements at the following organizations:
The organizations below are separate from YG Entertainment; if you are not satisfied with YG's internal personal information complaint handling and damage remedies, or if you need more detailed assistance, please contact the organizations below.
Jurisdiction : Reporting and consultation of personal information infringement incidents
Website : privacy.kisa.or.kr
Contact : (With no regional code) 118
Address : (58342) 9 Jinheung-gil, Naju-si, Jeollanam-do (Bitgaram-dong), Korea Internet & Security Agency, Personal Information Infringement Report Center
Jurisdiction : Personal information dispute mediation application, group dispute mediation
Website : https://www.kopico.go.kr/
Contact : (With no regional code) 1833-6972
Address : (03171) 12th floor, Government Seoul Office Building, 209 Sejong-daero, Jongno-gu, Seoul, Personal Information Dispute Mediation Committee
Personal Information Infringment Report Center (privacy.kisa.or.kr / 118 without area code)
Supreme Prosecutors' Office Cyber Investigation Department (www.spo.go.kr / 1301 without area code)
Korean National Police Agency Cyber Investigation Bureau (police.go.kr / 182 without area code)
This personal information processing policy shall be applied from the date of enforcement, and any additions, deletions, or corrections of its contents according to laws, services, and policies will be announced through notices at least 7 days prior to the implementation of the changes.
Addendum
This personal information processing policy shall be enforced from April 27, 2023.
[Previous Personal Information Processing Policy]
Guidelines applied until March 31, 2023